Terms of Service

1.Agreement to terms

These Terms of Service (“Terms”) form a binding agreement between you and DynamicCRM (“DynamicCRM,” “we,” “us”) governing your access to and use of our website, applications and services (the “Services”). By creating an account, accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization.

2.Definitions

• “Account” means the registered account used to access the Services.
• “Customer Content” means data, files and information you or your users submit to the Services.
• “Workspace” means the organizational environment in which your team’s data and users reside.
• “Subscription” means a paid plan that grants access to specified modules and features.

3.Accounts and eligibility

You must provide accurate information when creating an Account and keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. Notify us promptly of any unauthorized use. You must be at least 18 years old and capable of forming a binding contract to use the Services.

4.Subscriptions, trials and billing

• Plans & fees — paid Subscriptions are billed in advance on a recurring basis according to the plan you select. Fees are stated exclusive of taxes unless noted.
• Trials — we may offer a free trial. Unless you cancel before it ends, your trial may convert to a paid Subscription at the then-current rate.
• Renewals — Subscriptions renew automatically for the same term unless cancelled before the renewal date.
• Changes & refunds — we may change fees with prior notice effective at your next renewal. Except where required by law, fees are non-refundable.

5.Acceptable use

You agree not to misuse the Services. In particular, you will not:

• Violate any law or infringe the rights of others;
• Upload malicious code or attempt to disrupt or compromise the Services;
• Probe, scan or test the vulnerability of our systems without authorization;
• Reverse engineer, resell or sublicense the Services except as permitted;
• Use the Services to send spam or store unlawful, harmful or infringing content.

6.Customer content and data

You retain all rights to your Customer Content. You grant us a limited license to host, process and display Customer Content solely to provide and improve the Services. You are responsible for the accuracy and legality of Customer Content and for having the necessary rights to submit it. Our handling of personal data is described in our Privacy Policy, and you can request deletion via our Data Deletion page.

7.Intellectual property

The Services, including all software, design, text, graphics and trademarks, are owned by DynamicCRM or its licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted to you, we reserve all rights. You may not use our branding without our prior written permission.

8.Third-party services

The Services may integrate with or link to third-party products. Those products are governed by their own terms and privacy policies, and we are not responsible for them. Your use of an integration is at your own discretion and risk.

9.Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or completely secure.

10.Limitation of liability

To the maximum extent permitted by law, DynamicCRM will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to these Terms or the Services will not exceed the amounts you paid to us for the Services in the twelve months preceding the event giving rise to the claim.

11.Indemnification

You agree to indemnify and hold harmless DynamicCRM and its affiliates from any claims, damages, liabilities and expenses arising out of your Customer Content, your use of the Services, or your violation of these Terms or applicable law.

12.Term and termination

These Terms remain in effect while you use the Services. You may cancel at any time through your Account settings. We may suspend or terminate access if you breach these Terms or if necessary to protect the Services or other users. Upon termination, your right to use the Services ends, and we may delete Customer Content after a reasonable retention period, subject to applicable law.

13.Changes to the Services or terms

We may modify the Services or these Terms from time to time. When changes are material, we will provide notice — for example, by posting an updated version with a new “Last updated” date or by notifying you in-app. Your continued use after changes take effect constitutes acceptance.

14.Governing law and disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located in Denver, Colorado, except where applicable law provides otherwise. Nothing in this section limits any mandatory consumer-protection rights you may have.

15.Contact us

Questions about these Terms? Reach us at:

• Email: legal@dynamiccrm.com.au
• Mail: DynamicCRM, 240 Foundry Street, Suite 700, Denver, CO 80205, United States

You can also use our Contact page.