You can ask us to delete the personal data associated with your DynamicCRM account at any time. Here’s exactly how to do it, what gets removed, and how long it takes.
Whether you submit a request in-app or through the form below, the process is the same.
Use the in-app option or the deletion request form below. Tell us the email tied to your account so we can locate your data.
To protect your data, we confirm ownership of the account — usually with a quick email verification before anything is deleted.
We erase your personal data, then send a confirmation with a reference code so you have a record that the request was completed.
The fastest route if you can still sign in.
If you signed up or logged in using a social login (such as Facebook), removing the app from that platform also triggers a deletion request through our callback endpoint. See the Data Deletion Callback page for details.
Can’t access your account? Send us a request and we’ll verify your identity by email.
When we process a full account deletion, we remove the personal data we hold about you, including:
Once we’ve verified your request, we complete deletion within 30 days. In most cases it’s much faster — we’ll email a confirmation with a reference code when it’s done.
Yes. Choose “Specific personal data only” on the form and describe what you’d like removed. We’ll let you know what we can delete while keeping your account active, if that’s your preference.
If you remove DynamicCRM from your Facebook settings, the platform notifies us through our deletion callback endpoint, and we process the request automatically. You can track the outcome using the code on our Deletion Callback page.
No. We remove your personal data and access. Shared workspace records owned by your organization remain unless your administrator requests their removal, since the organization is the controller of that data.